Returns
Our policy lasts for 30 days. Unfortunately, if 30 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your product must be unused and in the same condition as you received it. It must also be in original packaging.
To complete your return, we require you to present a receipt or proof of purchase.
Contact us for more information on how to return your package.
Refunds (if applicable)
Once your return has been received and verified, we will send you an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your repayment will be processed, and a credit will automatically be added to your credit card or original payment method within a certain number of days.
Late or non-refundable repayments (if applicable)
If you haven’t received a refund yet.
Then you contact your credit card company, it may take some time before your repayment is officially published.
Then contact your bank. There is often some processing time before repayment is entered.
If you have completed all of this, and you still have not received your refund yet, please contact us at shop@showercurtains.eu.
Replacement (if applicable)
We replace products that are defective or damaged. If you need to exchange it for the same item, send us an email at shop@showercurtains.eu
Return shipping
You will be responsible for paying for your own shipping cost to return your item. Shipping costs will not be refunded.
If you are shipping an item with a value over $75, you should consider using a trackable shipping service or shipping insurance.
